About us

We have been proud representatives of Québec City within the tourist industry since 2007. By sharing our passion for this World Heritage jewel, we wish to bring more visitors to discover the rich heritage and singularly inspiring experience this region has to offer.

Our guide and tour services are accessible, sustainable and of uncompromising quality. We focus our every effort on making visitors' stay a truly memorable experience. We deeply and sincerely wish to see them return to Québec City… Please share your comments with us.

Marcus Tillius Cicero, an outstanding orator born in Italy in 106 B.C., is widely recognized as the symbol for Classic Latin expression. Following his Law and Philosophy studies, this committed lawyer battles corruption and represents a third political option known as that of the “Good Man”. This famous Epicurian and esteemed thinker known as Father of the Homeland serves as our model and provides us with daily inspiration in our business vision.

CICERONE noun. [Italian from Latin Ciceron-] : A guide who understands and explains antiquities, etc. (Shorter Oxford English Dictionary, 2002)

The word cicerone, accepted in all Latin languages as well as in English, refers to the wordiness of Italian guides. This is why it corresponds to our profile, we have so much to share!

CICERONE’s team is made up of highly experienced tourism industry professionals who have worked with a wide range of clients. We take great pride in our outstanding professionalism, dedication and excellent customer service. You can count on our dynamic and passionate team of experts for all your tourism needs!

Steeve Gaudreault, owner

Only one word comes to mind when time comes to describe myself: passion! I’ve been active as a guide since 1990, and this job has led me all over North America. It also brought me to enjoy some wonderful experiences that made me who I am today!

Since I started in this field, I came up the ladder one step at a time. Today, I am quite proud of my experience and accomplishments! Even though I started as a tour guide, through my career I also had the opportunity to touch many aspects of the tourism field. From sales and marketing to business development, and HR management, I’ve worked in various positions such as destination representative, program manager, staff coordinator and general manager. Each time, I’ve proved to happily do my very best in order to have both colleagues and visitors live the greatest experience possible while spending time with me. 

Throughout my career, I’ve had the privilege to work with various clienteles. This brought me to adapt to all kinds of situations, while always keeping everyone’s interest and attention! Whether I work with students, adults, families, singles or groups; whether they come from the corporate world or are simply traveling for leisure, and no matter what age group they belong to, I love to bring people to truly experience a city or region by having them travel through their own mind! Moreover, this approach proved to be very helpful when time comes to teach in tourism programs or provide training to some tourism stakeholders in different regions, which I do once in a while.

Overall, my 20 years of experience have given me various opportunities to meet wonderful people. The different paths I followed throughout the years revealed to be of some great benefit for my own self. And that is precisely why, in turn, I wish to share some of my personal heritage with the visitors. All you have to do is open your heart and soul to me so we can relive history together and even make history! After all, it’s the people that make the history!

Marc Duchesne, owner

As I was only 17, I got bitten by the bug of travel after I took part in a school exchange in Switzerland. This one-year experience literally changed my life. Upon my return, I started spending all my savings to travel summer after summer, to the point that I got completely broke and could no longer afford to travel any further. Then, I had the brilliant idea to get a job in tourism. I thought working with visitors from all over would allow me to travel through them, while here! Guess what? I was right! As a result, I became passionate about people, cultural exchanges, and the beautiful Quebec Region, which is so easy to sell and promote.

After representing Canada in Switzerland and Germany for several months, I really started in this field as a tourist information agent in Quebec City, even though I had become a licensed Quebec City guide since 1995. Down the road, I was fortunate enough to live countless adventures and meet extraordinary people as I worked as a tour guide throughout Quebec, Ontario, the U.S. East Coast and even France. Through all those trips and tours, I made some great friends and memories and let me tell you that to this day, I still haven’t had enough! Over time, I also worked at various international and business meetings and events, I taught tourism and business management at local colleges, and so on. No matter what the job is, I’ve always put in everything I had and neither colleagues, nor clients were ever disappointed up until now.

The bottom line is that all those unique experiences made me a better person. Not only have I learned to adapt to just any situation and to deal with all types of clientele, but I’ve also acquired some very useful language skills in French, English, Spanish and German. My education background in international studies and business management certainly is an asset as well, which combined with my experience certainly contributed to a wide extent to shape my vision of business. But the real secret remains to put in everything you’ve got from your heart and soul.

Overall in my career, I've often been told that my passion for what I do is obvious. Every time, my answer to this has been that when you do what you like and get to work in such a rich environment as this wonderful Quebec Region, it turns out very easy! So here’s my proposal: Come and join me for a thrilling adventure in the beautiful Quebec City, I promise you won’t regret the memorable times we’ll share together!

You are the key to our success. We appreciate hearing your comments and suggestions…